Leaning into the Crisis
It wasn’t realtor.com, craig’s list, or google that rocked the publishing world’s business model, it was complacency. HB puts together a nice four-point business practice of listening to your customers and letting them lead you to solutions that aren’t going to come from your peers.
Four Ways to Increase the Urgency Needed for Change – Management Essentials – HarvardBusiness.org
Most organizations fail. The vast majority of new restaurants don’t survive two years. Over 90% of the car companies that existed in the early 1900s were gone by the 1940s. At least a few of today’s most successful enterprises appear to be going down the same path.
Examples abound of how success creates size, market power, and an entitlement culture, all of which, in turn, create an inward focus, a lack of understanding of external reality, and a total lack of urgency to correct the problem.
